Register as New Patient
You will need to complete a practice new patient questionnaire, as well as our registration forms. These are available in any of our branches. If you have a preferred branch that you would like to attend your appointments at, please indicate on your sign up forms. Alternatively you can complete the forms online by clicking on the links below.
Once you have been accepted as a patient, your medical records will be transferred to the practice and you will be sent a new medical card. Your medical records may take several weeks to arrive at the practice.
We advise all our new patients to make a routine health check with our practice nurse within the first three months of joining our practice.
The practice has a non-discrimination policy for accepting new patients. There are a number of reasons why you may not be able to register with your chosen GP. For example, you may live too far away. If this is the case, simply choose another GP in your local area.
If English is not your first language, the practice has access to interpreters. Please inform reception staff and this assistance can be provided.
Temporary Patient Registrations
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages:
Disabled Patient Facilities
Stonehill has its own car parking facilities with 2 disabled spaces. Blue badges must be displayed if parking in the disabled spaces. Parking is available at the front of Highfield surgery on Highfield Road. Both surgeries are at ground level and have wheelchair access. If you require any assistance please ask our staff who will be happy to help.
We have a portable loop system at both surgeries and baby changing facilities are available at Stonehill.