Access to Primary Care - Enhanced Access
EVENING and WEEKEND ROUTINE APPOINTMENTS in Bolton’s Extended Primary Care Service
Changes to our Enhanced Access Service
From 1 October, there will be some small changes to the appointments that we make available for our patients during the evenings and weekends. These changes are being made to ensure we meet the requirements set by NHS England. We have worked closely with Bolton GP Federation (who provide these appointments on our behalf) to make sure they meet your needs too.
What’s the same:
We will still provide evening and weekend appointments for you during the following times:
· Monday to Friday, 6:30pm to 9:30pm
· Saturdays 9am to 5pm
· Sundays 9am to 5pm
The Enhanced Access Team is made up of lots of different specialists, that have been specially selected to meet patients’ needs, and appointments will be booked for with the most appropriate clinician, which could include a GP, Advanced Nurse Practitioner, Nurse, Health Care Assistant, Mental Health Practitioner or Physiotherapist.
Patients will be offered the choice of both face-to-face and telephone appointments.
· Patients will be able to access face-to-face appointments closer to home at Farnworth Health Centre
· Bank holiday appointments will no longer be provided by this service. However, should you need support from a GP on a Bank Holiday, you can still contact the out of hours service on 0161 763 8940 or the 111 service.
Practice receptionists will ensure that patients needing this service can access the available appointments. To book an appointment, patients should contact their GP practice.
Stop The Abuse And Support Your GP Practice!
Verbal and physical abuse will not be tolerated. If patients abuse any of our staff we reserve the right to hang up the call or refuse to deal with you in person - you may also be removed from our patient list. Staff are working incredibly hard with reduced staffing levels due to illness. They are following practice procedures agreed by the partners and management. They do not deserve the abuse they are experiencing at present. Please co-operate and remain calm. Thank you.
The BMA continue to campaign against abuse of GPs and their staff. Support your GP surgery by signing their petition https://e-activist.com/page/88027/petition/1